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Terms & Conditions

Welcome to Newgate Cricket (“we,” “our,” or “us”). By accessing and using our website www.newgatecricket.co.uk (the “Site”) and purchasing products from us, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Introduction

1.1 These Terms and Conditions govern your use of our website and the purchase of goods from Newgate Cricket. By accessing our Site and/or placing an order, you confirm that you accept these Terms and Conditions and agree to comply with them.

1.2 We reserve the right to update, change, or replace any part of these Terms and Conditions at our discretion. Any changes will be posted on this page with an updated revision date. It is your responsibility to check this page periodically.

2. Definitions

2.1 "Contract": An agreement between you and Newgate Cricket for the sale and purchase of products.

2.2 "Products": Any goods sold on our Site, including sports equipment, apparel, and accessories.

2.3 "User": Any person who visits, browses, or makes a purchase on our Site.

2.4 "Customer": A User who has made a purchase on our Site.

3. Products and Services

3.1 We strive to ensure that all products and services are described accurately on the Site. However, we do not guarantee that all product details are error-free. We reserve the right to correct any errors, inaccuracies, or omissions and update information, including prices, at any time without prior notice.

3.2 All prices listed on the Site are in GBP (£) and are exclusive of VAT unless otherwise stated.

4. Ordering and Payment

4.1 Placing an Order: When you place an order on our Site, you are making an offer to purchase the products listed in your order. We will confirm receipt of your order via email, but this does not mean that your order has been accepted. Our acceptance of your order takes place when we dispatch the products to you.

4.2 Payment: We accept payment via [list payment methods such as credit/debit cards, PayPal, etc.]. Payment must be made at the time of order. By providing payment details, you confirm that the payment method is valid and you are authorized to use it.

4.3 Order Confirmation: Once we have received your order and payment, we will send you an order confirmation email. This will detail your order and include an order number.

5. Delivery and Shipping

5.1 Shipping Policy: We ship to UK addresses and other international locations as specified on our Site. Delivery times and costs depend on the shipping method chosen at checkout.

5.2 Delivery Charges: Shipping charges will be calculated at checkout based on the delivery address and the size/weight of the order.

5.3 Delivery Times: Estimated delivery times will be provided at the checkout. While we aim to deliver within the specified time, delays can occasionally occur due to factors outside our control. We are not responsible for any delays caused by third-party couriers or delivery services.

5.4 Delivery Address: You are responsible for providing the correct shipping address at checkout. We will not be responsible for lost or delayed orders caused by incorrect information provided.

6. Returns and Refunds

6.1 Right to Cancel: You have the right to cancel your order within 14 days of receiving your products, under the Consumer Contracts Regulations 2013. To exercise this right, please notify us in writing at [Insert Contact Email] within 14 days of receipt.

6.2 Returns Process: To return an item, please contact us at [Insert Contact Email] with your order number and reason for return. You will be responsible for the cost of returning the products unless the items are faulty or not as described.

6.3 Refunds: Once we receive the returned items, we will process a refund within 14 days. The refund will be made to the original payment method.

6.4 Exclusions: Products that are personalized or made to order, as well as items that are opened or used, cannot be returned unless faulty.

7. Product Availability and Stock

7.1 All products are subject to availability. We will notify you if any products you have ordered are unavailable or out of stock.

7.2 We reserve the right to limit quantities of products available for purchase, and we may refuse or cancel any order if we suspect fraud or if the order is deemed in violation of these Terms and Conditions.

8. Liability and Disclaimers

8.1 Product Information: We make every effort to ensure that product descriptions, images, and prices are accurate. However, we cannot guarantee that the information is always error-free.

8.2 Limitation of Liability: We are not liable for any indirect or consequential loss, including but not limited to loss of profit or opportunity. Our liability for any claims relating to your use of the Site or products purchased is limited to the value of the products in question.

8.3 Force Majeure: We will not be liable for any delay or failure in performance of our obligations under these Terms and Conditions due to events beyond our control, including but not limited to acts of God, war, or industrial disputes.

9. User Account

9.1 Account Creation: To make purchases on our Site, you may need to create an account. You agree to provide accurate and up-to-date information, and you are responsible for maintaining the confidentiality of your account login details.

9.2 Account Security: You are responsible for all activities that occur under your account. Please notify us immediately if you suspect any unauthorised access or use of your account.

10. Privacy and Data Protection

10.1 We are committed to protecting your privacy. For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy, which forms part of these Terms and Conditions.

11. Intellectual Property

11.1 All content on the Site, including but not limited to logos, trademarks, text, images, and videos, is the property of [Your Business Name] and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written consent.

12. Governing Law and Jurisdiction

12.1 These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us via the below link.

By using our Site, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

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