Data Protection & Privacy Policy

Privacy Policy

Last Updated: December,2024

This Privacy Policy outlines how Newgate Cricket ("we," "our," or "us") collects, uses, stores, and protects your personal information when you visit and make purchases on our website www.newgatecricket.co.uk (the "Site"). We are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner.

By using our Site, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

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1. Information We Collect

We collect the following types of personal information when you visit, register, and make purchases on our Site:

1.1 Personal Information You Provide

• Account Information: When you create an account on our Site, we collect your name, email address, shipping address, and phone number.

• Payment Information: When you make a purchase, we collect payment details such as credit card numbers or other payment method information (processed securely by third-party payment providers).

• Order Information: We collect information about the products you purchase, your order history, and your preferences.

1.2 Automatically Collected Information

• Device Information: We collect details about the device you use to access our Site, including IP address, browser type, and operating system.

• Usage Data: We use cookies and other tracking technologies to gather information about how you interact with our Site, such as pages viewed, links clicked, and time spent on the Site.

1.3 Cookies

We use cookies to enhance your experience on our Site. Cookies are small data files placed on your device that allow us to remember your preferences and help us improve the performance of our Site. You can control cookie settings in your browser, but blocking cookies may affect your experience on the Site.

For more information, please refer to our Cookie Policy.

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2. How We Use Your Information

We use the personal information we collect for the following purposes:

• Order Processing: To process and fulfil your orders, including shipping, delivery, and customer service.

• Communication: To send order updates, promotional offers, and other communications related to your account or purchases (with your consent where required).

• Improving Our Services: To enhance and personalise your experience on our Site, and to analyse usage trends to improve our products and services.

• Legal Compliance: To comply with applicable laws and regulations, including tax and accounting obligations.

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3. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist with payment processing, order fulfilment, marketing, and website hosting. These service providers are only permitted to use your personal information for specific services they provide on our behalf.

• Legal Requirements: We may disclose your information if required to do so by law or to protect our rights, property, or safety, or that of others.

• Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred to the new owners.

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4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction. This includes the use of encryption for payment transactions and secure data storage practices.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

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5. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete personal information.

• Deletion: You can request that we delete your personal information, subject to certain legal obligations.

• Restriction of Processing: You can request that we restrict the processing of your personal information in certain circumstances.

• Data Portability: You can request a copy of your personal data in a commonly used electronic format for transfer to another service provider.

• Objection to Processing: You have the right to object to the processing of your personal information for direct marketing or other legitimate purposes.

To exercise any of these rights, please contact us via the below link.

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6. Third-Party Links

Our Site may contain links to third-party websites, services, or applications. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

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7. Retention of Data

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Once your information is no longer required, we will securely delete or anonymise it.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our Site, along with the date of the latest revision. Please review this Privacy Policy periodically for updates.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via the below link.

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Thank you for choosing Newgate Cricket.  We value your trust and are committed to protecting your personal information.